We are a cashless school
ParentPay makes it easy and convenient for parents and carers to pay for school dinners.
As you are currently aware, all primary school children in London Boroughs are entitled to receive free school meals this academic year and next academic year, until July 2025. Therefore, we ask that you do not make payments to your ParentPay account as you do not need to. However, we strongly encourage you to pre-order your child’s meals from home.
ParentPay offers you the freedom to pre-ordering whenever and wherever you like, 24 hours a day, 7 days a week - safe in the knowledge that the technology used is of the highest internet security available.
You will have a secure online account, activated using a unique username and password; you will be prompted to change these, and to keep them safe and secure. If you have more than one child at our school, or children at other ParentPay schools, you can create a single account login for all your children.
ParentPay FAQs
- When can I log in to my account?
Once you have received your activation letter from school with your activation login details you will be able to activate your account and start ordering school lunches. This letter will be sent to you soon by your school.
Please note that if you have already activated your account in the past, your activation letter will tell you which email you used for your username, if you cannot remember your password then simply log in as you would using the email on your activation letter and press ‘forgotten password’. From here you can create a new password.
Again, please do not make payment to your ParentPay account as the Free School Meals programme does not require payment for meals.
- How can I check that it’s secure?
Standard website addresses begin with http: the address for a secure site will always begin with https. You will also see a padlock at the bottom/top right of the screen on our login page and after you have logged into your account; never enter your card details or personal data on any web page whose address does not start https.
- What about our personal information?
ParentPay Limited, and its group companies, operate in full compliance with Data Protection Law; Including the Data Protection Act 1998 and the General Data Protection Regulation (EU) 2016/679.
The ParentPay Terms and Conditions include a Data Processing Agreement (DPA), compliant with the GDPR, which details both parties’ obligations relating to Data Protection.
https://www.parentpay.com/schools/school-terms-and-conditions/
The ParentPay Privacy Notice, which is available to end users, provides further information on the processing activities undertaken by ParentPay.
https://www.parentpay.com/privacy-policy/
ParentPay will NEVER contact you by phone, email or mail and ask you to divulge confidential information like passwords or card numbers. If you are ever contacted by someone claiming to be from ParentPay, please contact us immediately on 02476 994 820.
- I do not have a home PC so how can I use ParentPay?
You can use the ParentPay APP on your mobile or Ipad etc. as you do not need a PC to access ParentPay. Alternatively, you can visit your local library, internet café instead.
For more information please visit www.parentpay.com
Please use our online payments system, ParentMail, for all school payments eg , trips, workshops etc
Create a ParentMail account
When your child joins Harold Court Primary, you will be invited directly by ParentMail to join the app (using the contact information you supplied to us).
Once you have downloaded and logged into the App, you will be able to:
- Emails - all information we need to communicate with you will come via this option;
- Payments - for school visits, activities, workshops;
- Accounts - to book and pay for Breakfast and/or After School Club (Policy and Registration required before access is given);
- SMS - for urgent, short reminders or updates, you may receive an SMS from the school;
- Forms - where permission needs to be given by you for your child to participate in unpaid activities (eg. sporting events)
